Frequently Asked Questions
What are the Shipping Restrictions for Stun Guns?
The following states restrict delivery of: Stun Guns
The following cities restrict delivery of: Stun Guns
What are the Shipping Restrictions for Pepper Spray?
The following states restrict delivery of: Pepper Spray
The following cities restrict delivery of: Pepper Spray
What are the Shipping Restrictions for Pepper Spray Larger Than 2.5oz?
The following states restrict delivery of: Pepper Spray Larger Than 2.5oz
The following cities restrict delivery of: Pepper Spray Larger Than 2.5oz
What are the Shipping Restrictions for Pepper Spray, MI approved?
The following states restrict delivery of: Pepper Spray, MI approved
The following cities restrict delivery of: Pepper Spray, MI approved
What are the common types of
There are three major chemicals used
in defensive sprays.
The first two are CS and CN, commonly known as tear gas. These manmade
chemicals are irritants to the membrane (eyes, nose, throat, and lung) tissues.
In large quantities, they cause heavy flow of tears and produce mucus. Tear gas
has been used by law enforcement in crowd control for years.
The third chemical is OC (Oleoresin Capsicum), commonly known as pepper spray.
OC is an inflammatory agent made from hot cayenne and other peppers. Upon
contact, it causes an intense burning sensation, temporary blindness,
restricted breathing and disorientation. Pepper spray is a hot selling product
on the market now.
What is the difference
between pepper spray and tear gas?
reaction to pepper spray is involuntary (not dependent on pain response),
so pepper spray is effective on those who feel no pain, such as
psychotics, drunks and drug abusers. Pepper spray also works to control wild
animals. Tear gas is not effective in these situations.
gas vaporizes to some extent. It may have some effect on a person who is
hit less accurately, due to the vapors being inhaled or drifting into the
eyes. Pepper spray does not emit fumes, and it will not deteriorate with
age, but it must be sprayed in the eyes or inhaled directly to be
gas takes take longer to be effective, anywhere from 5 seconds to 30
seconds, while the effects of pepper spray are quicker. Tear gas also takes
longer to wear off and the chemical residue can last for days.
Since each spray has different advantages, some formulations
are being manufactured which contain blends of OC (the chemical in pepper
spray) and either CS or CN (the chemicals in tear gas).
What is Mace?
Mace is a term used to describe one type of tear gas, but it
is also a very common term to describe all types of self-defense sprays.
Mace is also a well-recognized trade name by Mace Security International. The
company produces PepperGard pepper spray, and blended sprays
under the name Mace. Mace sprays have some distinct features, such as the
finger-grip dispenser, flip-top cap, and glow-in-the-dark firing buttons. It is
one of the most reliable and advanced self-defense sprays available on the
What are the benefits
and limitations of pepper spray?
Pepper spray is an excellent self-defense product. It is
used by nearly every law enforcement agency throughout the country. It is
non-lethal and extremely effective when sprayed in the facial area and eyes. It
put a safe distance between your and an attacker and gives you plenty of time
to escape and seek help.
Because pepper spray does not cause death to the attacker, people are more
likely to use it instantly without hesitation. Acting quickly can often avoid
serious injuries and save lives. Pepper spray is very inexpensive, and is not
typically restricted by law. A permit is not usually required to carry them.
Still, you should be aware of its limitations, so you do not rely on just one
form of defense. Pepper spray may take a few second for it to be effective. An
attacker may be able to take your canister away from you, before the effects
kick in. It may be used against you. Wind and rain may reduce its range and
effectiveness. You may get spray-back when sprayed against strong wind.
How do I measure the
effectiveness of pepper spray?
Pepper spray is rated in two ways: OC% and SHU rating. The %
you see listed on the package (10%, 15%, etc.) explains how much OC is in the
container relative to the other ingredients (propellant, dyes, etc.). However,
this percentage cannot always be used to compare the "hotness" of
different pepper sprays. The hotness of OC is directly related to the amount of
capsaicin in OC, which varies significantly from manufacturer to manufacturer.
The amount of capsaicin in OC is rated in Scoville Heat Units (SHU). To compare
the hotness of two different pepper sprays, SHU rating is more important. The
more capsaicin content the OC has, the hotter & more effective the spray
will be. Two million SHU will be sufficient.
Will pepper spray
expire? How often should I replace my pepper spray?
Most defensive sprays have an expiration date stamped on the
canister. OC will not degrade over time, but the unit may not spray as far as
expected, if at all. The aerosol propellant may leak out, rendering the spray
less effective. This is especially true with the smaller sprays like the key
The nature of the product suggests that effectiveness is of utmost importance.
We recommend replacing your spray after the expiration date.
To make sure that propellant does not go bad, you should test your spray every
90 days. Every time you perform a test, you reduce the contents of the
canister. If you are using a key chain model and you test regularly you may
need to replace the unit every 9 to 12 months.
When will pepper
spray start to work, and how long will the effect last?
It can take 3-5 seconds for pepper spray to take effect, and
the effects can last anywhere from 15 minutes to about 60 minutes depending on
concentration, which will give you plenty of time to escape an attacker and
call the police.
UV Dye, a harmless additive used to assist authorities in catching the
attacker, will generally wear off in about a week.
When should I use pepper spray?
Use pepper spray if you are threatened or your life is in
danger. And use it ONLY in defense of people, not property. It is a crime to
use self-defense sprays in an offensive manner.
How should I store
& carry pepper spray?
Store your defensive spray in a safe place at room
temperature. Keep it away from children. Do not leave it in your car during
summer because high temperatures may cause the seals to leak.
Think in advance how you want to carry your pepper spray. In a typical assault,
you get no warnings and you will get attacked when you least expect it. Carry
your pepper spray with you whenever possible, and keep it in the same place.
You can put it in a loose outer pocket of a jacket or inside a pants pocket, or
in a purse with an open pocket. Try a few different carrying methods and find
good accessible locations for you. Practice and make sure you can draw it
quickly in an emergency situation.
The keychain pepper sprays (ASP Key defender, Spitfire pepper Spray, etc) are
very convenient, and you are more likely to carry them with you all the time
because of their smaller size.
How do I use pepper spray?
It is very important that you get some training and practice
with the specific spray you are going to carry. Study the canister, the nozzle,
and the dispenser. Take your canister to an open field, make sure the wind, if
any, is at your back, and fire it for about two seconds. How far will it spray?
Is the spray a stream or a foggy mist? How did it react to the wind? Can you
spray it into the eyes of an attacker?
In an emergency situation, make sure you have distance between you and the
attacker. Don't get within their grabbing distance. Don’t threaten an attacker
with your spray. Fire 2 or 3 second bursts directly into the eyes of the
attacker. If it is not working, give them another two seconds. The small pocket
or purse size will give you between 5 and 10 seconds of continual fire. Once the
threat is stopped, run immediately and call the police. If your spray contains
UV dye, tell the police that. It can help the police to identify your attacker.
You may wish to get a Tactical Use of Defense Spray Manual. It is loaded with
useful tips on using defense sprays.
Will pepper spray
work on bears and dogs?
Pepper spray is effective on dogs and other wild animals. To
protect you from bear /dog attacks, purchase bear spray and dog spray that is
specifically formulated and clearly labeled for deterring attacks by bears or
Is pepper spray
Pepper spray is LEGAL in all fifty states. However, some
states and cities have specific regulations pertaining to the purchase,
possession and use of defense sprays. Please check with your local law enforcement
agency for any regulations your state may have.
New York: the sellers must be local licensed
firearm dealers or local pharmacies.
Massachusetts: the buyer is required to obtain a Firearms Identification
Card (FID); the sellers must be local licensed firearm dealers.
Michigan: OC Pepper Spray can be no stronger than a 2% concentrate. CS
is the only Tear Gas accepted. Both must be no larger than 35 grams per can. No
combination sprays allowed.
Wisconsin: Pepper spray only. No Tear Gas, UV Dye or combination sprays.
OC Pepper Spray can be no stronger than a 10% concentrate. The can must be
between 15-60 grams only. It must have a safety feature.
We carry Michigan/Wisconsin approved pepper sprays.
California: Canisters cannot be more than 2.5 ounces.
Animal Repellers like bear spray and dog spray are legal and can be shipped to
New York, Wisconsin and Michigan.
Is there any place
where I cannot carry pepper spray?
Yes. You cannot carry any pepper spray on an airplane or in
carry-on luggage or in the passenger area. The FAA (Federal Aviation
Administration) allows one Pepper Spray (up to 4 oz) per traveler in your
checked luggage only.
How do I remove
pepper spray from myself?
If you get pepper spray on yourself, don’t panic. Water,
soap and time are all that is needed to decontaminate you. Exposure to fresh
air should help, too.
Remove all contaminated clothing. Flush the affected area with cool water. Warm
water may intensify the burning and inflammation. Do not rub your face!
Wash the affected area with non-oil or cold cream based soap. Don't apply oily
lotions--they will trap OC resin onto your skin.
Have a physician examine the exposed area if any irritation or pain persists
after the decontamination procedures.
What is a stun gun?
is a hand-held, battery-powered device designed to deliver an electric shock to
an attacker. They are not guns in the traditional sense, because they don’t
shoot anything or anybody. A stun gun has two prongs at the end of the device.
Touching an attacker with the prongs and pulling the trigger will cause an
electrical current to go from the prongs through the attacker’s clothes into
The pulsed current causes muscles to work super fast, depleting them of needed
blood sugars. It also interrupts the tiny neurological impulses that control
muscle movement. The results are disorientation and loss of balance. The entire
process takes only a few seconds and is very painful. It can disable a person
for up to 30 minutes.
Although the voltage can be as high as 1,000,000, the amperage is low, so it
will not cause any permanent damage to the person who receives the shock. A
stun gun is a great protection device.
What are the sizes and
styles of stun guns?
Stun guns come in different sizes and shapes. They are
designed to be held in an average size hand. Z-force stun guns are intended for
those with smaller hands. In most cases, the more volts a stun gun is capable
of producing, the longer and heavier it will be.
The "mini" stun gun is usually 3.25 inches long. The stopping power
of these compact units is surprisingly good.
Most stun guns are about six inches long, with voltages ranging from 100,000 to
Stun Master stun guns are available in straight and curved models. While the
straight model is the most common, some people prefer the curved model, feeling
that the curved design makes it easier to make contact with the attacker.
batons are about 16 to 20 inches long. They allow you to maintain more
distance from an attacker, and they also deliver a shock when touched six
inches from the tip. This prevents an attacker from grabbing it and taking it
away. They are a favorite among security guards.
The element of surprise usually makes stun guns more effective. Some stun guns
are disguised as cell
or other ordinary objects so you can catch an attacker off guard.
How does a stun gun work?
The stun gun works on the muscular and neural system. It
does not rely on high amperage or pain for results. The stun gun dumps its
energy into the muscles at a high pulse frequency. This makes the muscles work
very rapidly which results in energy loss. It also interrupts the tiny
neurological impulses that travel through the whole body to control and direct
voluntary muscle movement. This causes disorientation and loss of balance and
leaves the attacker in a passive and confused condition for several minutes.
Generally speaking, a one second contact with the device will repel, startle
and cause muscle contraction. One to two seconds will cause muscle spasms and a
dazed state. Three or more seconds will cause loss of balance and muscle
control, mental confusion and severe disorientation. The attacker will be
unable to recover for several minutes and effects may last for up to fifteen
Will I be shocked if
the attacker touches me when the device is applied?
No! The electrical current is absorbed in the muscles and
will not pass through to the user, regardless of the conditions. Even if the
assailant is holding you, there is no way the current will pass to you.
Are stun guns safe?
Stun guns have been proven safe. They cause no permanent
damage to an attacker. There is no evidence that the electrical charge of the
stun gun has adverse psychological or neurological effects. The effects on the
heart or other major organs are very insignificant.
Stun guns will not permanently injure or kill anyone because of the voltage.
One amp will kill a person. Most stun guns deliver only 3 milliamps. That is
far below the amperage that could do any lasting damage to an individual.
Do stun guns have
safety switches to prevent accidental activation?
Most models we carry include a safety switch to prevent
accidental activation. The unit cannot produce a shock unless the safety switch
is activated AND the On/Off switch is turned ON.
What is the power
source for stun guns?
Stun guns are normally powered by 9-volt Energizer alkaline
batteries. Lower voltage units require only one, and the higher voltage units
will use two or more. Newer models use Lithium Batteries, and the rechargeable
stun guns do not need batteries, they include a charge cord.
How do I carry a stun
Most models are small enough to fit easily inside a pocket
or purse, and include a belt clip so the unit can be conveniently worn on the
waist. Leather and nylon holsters
are also available. A holster can keep a stun gun securely in place. Some
design allows quick access.
How do I use a stun gun?
To use a stun gun, hold the
electrodes firmly against an attacker. Target an area that is harder and slower
to move like the upper shoulder or the upper hip. The arms or hands are not
good attack points because they can be moved away too quickly. To completely
subdue the attacker, the stun gun must be continuously applied for a few
seconds. More time is required if the person is large, or you are using a low
Will a stun gun work
on those under the influence?
Yes. Stun guns work on those under the influence of alcohol
or narcotics, but effects on a person under the influence can vary.
What difference does
the voltage make?
Generally, the higher the voltage, the quicker the full
effect of the stun gun, thus more effective. Besides voltage, the delivery
method and the amperage of the charge are also important. A lower voltage stun
gun with a better method of delivery may be more effective then the stun gun
with higher voltage.
Can a stun gun be
fired multiple times?
Yes. A stun gun can be used many times to ward off attackers
before the battery needs recharging or replacement.
Are stun guns legal in my area?
Stun devices are restricted in some areas. HI, MA, MI, NY,
NJ, RI and WI are known states where stun devices are restricted. A few cities
and counties also have laws restrict its use and ownership. Before buying a
stun device, please make sure they are legal where you live. You may check stun
gun laws and restrictions for some general guideline. If in doubt, contact your
local police department.
Can I travel with a
When traveling, stun guns should be packed in CHECKED
luggage only. They are not allowed in terminal areas of any airport, or in any
carry-on luggage. Never attempt to enter a courthouse, government building,
public meeting, or sporting event area with a stun device.
Should I choose stun
gun or pepper spray?
Stun guns and pepper spray both have advantages and
disadvantages. A stun gun can only be used at close contact with an attacker,
while pepper spray can put a safe distance between you and an attacker (5-10
feet depending on model). Pepper spray must be sprayed in the eyes or inhaled
directly to be effective, while stun gun works anywhere on the body. The
effectiveness of pepper spray may be affected by wind and rain, and stun gun
effectiveness depends on how long you keep the gun on the attacker. It is
strongly recommended that you carry both. Do not rely on just one form of
defense. For information about pepper spray, see our Pepper Spray FAQ.
Show me Stun Guns
Common Surveillance Terms
AGC - Automatic Gain Control is an
electronic system found in many types of devices. Its purpose is to control the
gain of a system in order to maintain adequate performance over a range of
input signal levels. Or an electronic circuit that tries to keep the video
signal at a constant level (1 volt peak-peak). Useful on cameras working at low
AI - Auto Iris is an electronic circuit that acts as an iris on CCD
cameras by electronically shuttering the CCD sensor. It is also an automatic
method of varying the size of a lens opening in response to changes in scene
AWB - Auto White Balance is an electronic process used in video cameras
to retain true colors. It is performed electronically on the basis of a white
object in the picture.
CCD - Charged Coupled Device: It is analog technology. The CCD camera
has a little bit higher resolution than CMOS. The camera also functions better
in low light. A CCD camera drains a little bit more power than the CMOS
cameras. It uses 12v instead of 9v battery. The CMOS camera is smaller than a
CCD camera and works longer with the 9v battery.
CMOS - Complementary Metal Oxide Semiconductor: a lower resolution
camera compared to a CCD model. The advantage of a CMOS camera is that it uses
lower operation current.
HAD CCD - Hole Accumulation Diode is a type of CCD sensor with a layer
designed to accumulate holes (in the electronic sense), thus reducing noise
S to N Ratio - Signal to Noise Ratio is simply the ratio of the signal
power and noise power, expressed in decibels (dB). Or measure of noise on a
video signal. It is represented in Decibels as the level of the video signal
compared to the level of noise present on that signal. The higher the signal to
noise ratio, the better.
BLC - Balance Light Control is a method to compensate for bright spots
in a picture. It is also important to consider whether there are bright spots
in the picture such as car headlights which can make identification of the
vehicle registration or model impossible. This can also be a major problem
where it is necessary to identify a person who is moving from bright daylight
into artificial light. This could result in the subject becoming an unidentifiable
OSD - On Screen Display is a method of displaying set-up information or
instructions on to a display monitor. Resolution - Resolution measures the
cameras ability to reproduce an image. The higher the resolution, the better
the picture quality.
LUX - LUX is the measurement of low light needed for the camera to view
and record properly.
FPS - Frames Per Second is the number of still frames (pictures) that
give the illusion of motion, which appear in a single second of time.30fps is considered
"Real Time". For Real Time viewing of your cameras, at least 30fps
for each camera is needed.
IR - Infrared, IR LEDS are used on Day/Night cameras which allow the
camera to see in the dark.
Focal Length - the distance from the surface of a lens and its focal point.
How do hidden cameras
A small board camera is built into an everyday item. The
camera can be wired which means it is connect to the DVR or VCR using a cable.
The camera can also be wireless, in this case the camera transmits a signal to
a receiver that is connected to the DVR or VCR.
What is the
difference between a wired and a wireless camera?
Wired cameras have a video cable that runs from the camera
to your recording or viewing device such as a DVR, VCR or monitor. Wireless cameras
have a built-in transmitter that sends the video signal to a receiver. The
receiver connects to your recording or viewing device.
Can I get audio in my
No you cannot. According to United States federal laws,
audio should not be used in a surreptitious manner. One example of
surreptitious interception is audio in a hidden camera. This includes pinhole
board cameras and all covert or hidden cameras; i.e., a clock radio. Audio in a
hidden camera or board camera is only available to law enforcement agencies.
Title 18, Section 2512.
What is a 2.4 GHz
A frequency used to transmit a signal or data like video.
2.4GHz is the specific wireless frequency that our transmitters use to send
video signal to a receiver. All of our wireless cameras operate on the 2.4 GHz
frequency. Range varies from 200' to 700' depending on environmental
conditions. These units are FCC approved.
Are the transmitters
The transmitters used in all of our wireless systems are FCC
and Industry Canada Certified.
How far can a
wireless hidden camera transmit?
Standard wireless hidden cameras can
transmit up to 1000 feet and high-powered wireless hidden cameras can transmit
up to 2000 feet.
How many wireless
cameras can you have in one location?
You can have up to four wireless cameras in one location.
You can view all cameras at once using four receivers or you can use one
receiver and switch to each camera. You will only be able to view one camera at
a time if you only use one receiver. If you want to install multiple wireless
cameras in one location it's best to order them at the same time so that we can
put them on different channels.
Will cordless phone
interfere with wireless cameras?
Cordless phone that operate on the 2.4 GHz frequency will
cause interference with 2.4 GHz cameras. Interference should be minimal and
usually occurs if the phone is between the camera and receiver.
What is CCD?
is used in professional cameras because of its high resolution quality and its
ability to record in low-light situations. CCD is basically a small silicon
chip that receives light and turns it into voltage variations which makes up an
image. It's usually measured in inches with 1/3" CCD being the standard.
They are higher priced but are great for cameras that may require vision in
What is a Quad? Will a Quad allow four
cameras to record at the same time? Do you have a monitor that has built in
A Quad splits your monitor into 4 sections allowing you to
view 4 cameras at once. You can record all four cameras at the same time. You
also can record using a switching monitor, which will record the camera that is
showing at that moment. We do not have a monitor with built in Quad.
Do the receivers work
through walls up to two feet thick?
as long as there isn't excessive amount of metal in the wall.
Do the plug and play connections
require extra wire to run the signal back to the VCR or TV?
Yes, you need to buy the length of
cable you need, the CA-25,CA-50 or CA-100.
What is the difference between a DVR
and a VCR?
A Digital Video Recorder (DVR) system records high
resolution digital images to a hard disk drive (HDD) and eliminates the
requirement of maintaining VHS tapes. Since the video images are stored
digitally, the image quality will not degrade overtime, as would a VHS tape
when recorded over multiple times. The time-saving search capabilities of a DVR
will enable the user to locate the desired video clips via user defined
parameters (camera, time, date, etc.) versus the fast forward and rewind
functions of a VCR. A DVR can be accessed remotely from anywhere in the world
using the Internet.
How many hours will a
The amount of time a DVR will record for is based on the
size of the DVRs hard drive, the number of cameras recording and the number of
frames per second it is recording at. One camera recording in Real Time uses 1
GB per day. So a 16 camera system will use 16 GB in one day.
Do I need a VCR to record or will the
cameras record? Can I use my own VCR?
You must have a VCR or DVR if you want to record. You can
use your own VCR for recording. However, the VCR will have to be recording all
the time. Most VCRs can only record for about 10 hours.
What is a DVR card?
DVR Cards enable the user to convert their computer into a
Digital Video Recorder. The DVR Card(s) is typically installed in an available
PCI slot of a computer. DVR cards are bundled with video surveillance software
which allows the user to record and display multiple cameras simultaneously
from the camera site or a remote location.
What is a Plug and
Play connection camera?
It is an RCA Video plug and a power plug on the camera for
easy connection to VCR or TV. This is done by running the RCA (Aux) line into
the VIDEO IN of the VCR or TV. The TV or VCR must be set on the correct channel
to view the VIDEO IN picture.
How many cameras can
I hook up to one TV?
You can hook up as many cameras as your TV has inputs. Most
TVs have 2 inputs but when using a quad you can hook up four cameras.
How long will the
camera last with a battery pack?
The cameras requiring a 9 volt battery pack, will last about five
hours. Hidden Cameras use 12 volt battery pack and can last about 8-10
What is the operating
temperature of the cameras?
The operating temperatures of the B/W cameras are -23°C to +
50°C or -10°F to +122°F
The operation temperatures of the color cameras are -23°C to +40°C or -10°F to
The storage temperature & humidity is -30°C to +70°C or -22°F to +158°F
What is the operating
voltage of a camera?
Our cameras range from 9 volts (CMOS) to 12volts, and also
24 volt professional models.
What is a varifocal
A varifocal lens is one where the focal length of the lens
can be varied. This is a fancy way of saying it is a zoom lens. Most varifocal
lenses have, and in almost all circumstances should have, an auto iris feature.
What is a fixed lens?
A fixed focal length lens cannot zoom. The focus is fixed. A
fixed focal length lens usually allows more light to pass through the lens at a
given focal length than a varifocal, or zoom lens. This can be important in low
Show me Cameras